Technical Support

Every month our customer service department will post one new question that has come up during the month that they believe will may help you troubleshoot an existing product or provide insight on a new product available.

Q:	Can I use any mixing valve with emergency fixtures? And what is by-pass flow rate?
Q:	What does minimum flow refer to and why do some manufacturers state two minimum flows on their spec sheets?
Q:	If I had a master mixing valve installed a few years ago, and we have not performed any maintenance since, do we need to replace the entire mixing valve if the handle is stuck now?
Q:	When there is no demand in a system (such as in the middle of the night in a hotel and no one is showering, etc), how do you prevent temperature creep and/or temperature loss?
Q:	Are there any guidelines on hot water storage temperature and Legionellae?
Q:	Are thermostatic master mixing valves designed to handle big differences in inlet pressures?
Q:	Does Leonard offer any products that are LEED^® certified?

Need to ask a question? Contact Leonard here.